Terms & Conditions

Last Updated: 2025/02/24

1. Introduction

Welcome to Rajjuruwatte Ceylon Tea (PVT) LTD (“Company,” “we,” “our,” or “us”). By accessing or using our website www.rajjutea.lk, you agree to abide by these Terms & Conditions. If you do not agree, please do not use our website.

2. Use of Website

You must be at least 18 years old or have parental consent to use this website. You agree not to misuse our website for any illegal activities. We reserve the right to modify or discontinue services without prior notice.

3. Products & Pricing

All prices are listed in Sri Lanka Rupee and are subject to change. We strive to ensure accuracy in product descriptions but do not guarantee that all information is error-free. Availability of products is not guaranteed and may be subject to stock availability.

4. Orders & Payments

Orders are considered confirmed only after full payment is received. We accept payments via Online Payment and Bank Transfer. If an order is canceled, refunds (if applicable) will be processed based on our Refund Policy.

5. Shipping & Delivery

Shipping times may vary depending on location and delivery partner. We are not responsible for delays caused by unforeseen circumstances such as natural disasters or courier issues.

6. Returns & Refunds

Returns are accepted within 7 days of delivery if the product is unused and in its original packaging. Refunds will be processed as per our Refund Policy.

7. Intellectual Property

All website content, including text, images, logos, and trademarks, belongs to Rajjuruwatte Ceylon Tea (PVT) LTD and is protected by copyright laws. You may not reproduce or distribute any content without our permission.

8. Limitation of Liability

We are not responsible for any direct, indirect, or incidental damages arising from the use of our website or products. Our liability is limited to the purchase price of the product.

9. Changes to Terms & Conditions

We may update these Terms at any time. Continued use of the website constitutes acceptance of the new Terms.

10. Contact Information

For any questions regarding these Terms & Conditions, contact us at info@rajjutea.lk.